Frequently Asked Questions
Where are your products and devices sourced?
All of our esthetic equipment and products are manufactured and designed in South Korea.
What makes kbeauty different?
Korean Beauty (KBeauty) is all about beauty products and practices that originate from South Korea, the worldwide leader in the skincare industry. The main focus of KBeauty is achieving exceptional results using natural ingredients without artificial inserts. This means we do not offer products with artificial colors or fragrances as those ingredients can cause irritation to the skin.
Do you offer warranty on your devices?
Yes, we typically offer a 1 to 2 year warranty based on the device purchased.
Do you lease equipment?
No, we do not offer the option to lease equipment.
Do you offer training for devices? Can you do training out of state?
Yes! We offer complimentary training on all of our devices or skincare products either in person or via video call. We can visit your place of work if you are in the Southern California area, otherwise we can provide training over video call.
Can you repair equipment out of state?
We offer online troubleshooting services to help fix all equipment. If required we may be able to have a representative fly out to perform service on a case by case basis.
Do you offer used equipment?
We do not offer equipment that was used intensely by a previous person then returned. We have some devices that are used for demonstration purposes which are available for sale at a discount (not available for all devices).
Can i find you at any trade shows or events?
Yes! The last couple years we attended the International Esthetics, Cosmetics, and Spa Conference (IECSC) Las Vegas and Florida, along with Cosmoprof NA in Las Vegas. Highlights of those events can be found on our YouTube page, including our appearance in Cosmotrends.
In 2024 we are looking for even more events to go to. Our expected calendar so far is:
March 8-12: AAD Annual Meeting in San Diego, California (Booth #2117)
May 30 – June 1: Vegas Cosmetic Surgery (VCS) in Las Vegas, Nevada (Booth #513)
June 27 – 30: The Aesthetic Show (TAS) in Las Vegas, Nevada (Booth #212)
WHAT ARE YOUR PRICES?
For pricing information, please contact us at support@bsgaesthetics.
Please include your business name, address, website (if applicable) along with your name and organizational title so we can verify you.
Ask Your Question
5105 E Los Angeles Ave Suite E
Simi Valley, CA 93063
M-F: 8:30am – 6pm
Saturday: By Appointments